Frequently Asked Questions
Everything you need to know about bringing Famore into your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for in-stock home decor and furniture typically takes 5-7 business days. For larger items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on Famore products?
Yes, all Famore furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home textiles and rugs?
We offer a 30-day return window for all unused textiles and rugs in their original packaging. Please note that a restocking fee may apply to oversized rug returns.
Are your wood products sustainably sourced?
At Famore, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure a minimal environmental footprint.
Can I request fabric swatches before making a purchase?
Absolutely! We offer complimentary fabric swatches for our upholstered collections so you can experience the texture and color in your own lighting before committing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.